Are you not sure what package you need?

We know that most IT issues can be mitigated with regular maintenance and constant vigilance – but you may not always have the time to keep an eye on all of your infrastructure. That’s where we come in; we continuously monitor your IT environment, and our team is waiting by the phone for any problems that arise on the get-go

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Proactive VS Reactive

We take a proactive approach to manging your IT infrastructure.

Think about your motor vehicle. It has proactive sensors and warning lights that warn you about a host of critical things like Oil, Water, Overheating, Fuel, brakes. Tyre Pressure. Ontop of that is has a host of informational sensors and lights that brings your attention to what is happening in your vehicle and any areas of concern for instance leaving your lights on.

Imagine not having these sensors.

Computers and your IT Infrastructure shouldn’t bedifferent, if this sounds familiar you are on a costly reactive Break-Fix solution.

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Remote Monitoring and Management (RMM)

What is RMM

We are enthusiastic about our competent, motivated, and dynamic staff! As a client-centric company we ensure that each of your IT requirements and services are treated in a professional and confidential manner. In fact, you should consider the GURU IT team at your disposal! Each member of our team is up to speed on pertinent issues within the IT industry and are continuously engaged in training, research, and development to enhance their skills and competencies.

The benefits of proactive IT Management

By having sensors, warning lights and notifications for your IT we are able to:

  • Have a clear picture of what is going on in your IT infrastructure.
  • Get warned about critical issues, and fix them.
  • Receive informational updates that needs action like your Antivirus is expiring soon.
  • Proactively act on issues before they can cause downtime.
  • A clear picture of your overall computer health
  • Inventory management and computer specifications.

 

All plans include

IT Support Package Options

Take control of your IT and be proactive in their management with our flexable pricing plans to match any business type.

Monitoring Only
R600

Pricing based on x10 devices per month

Fixed cost per device
ProActive monitoring
Early problem detection
Month to Month Contract
Access to Helpdesk
Select plan
RMM Block Hours
R2 600
excl vat

Pricing based on x10 devices per month

Fixed cost per device
Discounted support rates
Quicker Response times
Quicker Resolution times
Reduced travel fees
Access to Helpdesk
Select plan

Need a larger capacity?

Feel free to contact us

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Pricing FAQ

What's the purpose of the trial period?

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Do I pay monthly or annually?

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Can I cancel at any time?

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Which methods of payment do you accept?

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Is VAT calculated in the price?

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Do you offer discounts?

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More questions?

Contact our customer team, we’re here to help.

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